How Agencies Can Move Up the Food Chain?

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Things have rapidly improved for most advertising agencies especially if they have a strong digital game or are a digital firm. You no longer have to chase every sniff of potential income.  Thank God.

With these improvements have come the discovery or confirmation of one of advertising’s greatest operating tenets. It costs almost as much to service a smaller account as a larger one. And since many clients with smaller budgets aren’t really the best marketers, you get other headaches.

They often don’t really understand all the pieces and stages of the digital process so there are too many revisions and changes etc. You get the drift. You have lived this before and remember the frustrations.

So how do you catch bigger fish? Well you have to go where they go to start and this is Conferences. Continue reading

What Do You Do?

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What do you do? Good question. I was at the PRSA Western District Conference in LA recently.

Very few Advertising folks go to PR events. That is why I go.

There was an evening networking event and somebody asked me what I did? It stopped me for a while.

I don’t know why. I know what I do. Sort of anyway.

I always have my business cards in my back pockets. Both of them.

A lot of people would say I am a networker.

I always hand out my cards showing the back first. It says BLANK in large letters. Most people like that.

Always gets the conversation started. The smiles and the chuckles. That’s why it’s there. I’ve never changed the back. I have changed my job descriptions on the front over the decade I have been in business. Continue reading

My Network Doesn’t Know Me.

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Yes You Don’t Know Me. Painful.

I went to a networking event where I have spoken before. Around the time the iPhone was launched in 2007. Ancient history.

I didn’t know as many people as I thought I would.

None of the regulars came up to me and said “Hi Hank, how are you.” No strangers came up to me and said “I’ve heard of you.” I was alone in a crowd.

I suddenly recognized that I was a stranger at this event because I hadn’t been there in a while. Continue reading

It’s Time to Get Some New Business.

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Hey the New Year has started. It’s time to get some New Business.

Everyone is jacked up. It’s that time of the Year.

Smart New Business folks would have lined up January meetings in December. Their calendars are full with what they want to achieve versus random outreaches to strangers.

I got an email from a stranger on 1/6 at nine in the morning.

He shared his name and offered to be my preferred web development company. He would be happy to offer advice on my site. My site is not as important as my content these days.

He would love the possibility of helping each other out, but I didn’t feel much of what’s in it for me in his email. Then again he wasn’t thinking of me when he crafted it because he doesn’t even know me. He was thinking of his own needs. Continue reading

Hank Blank’s Predictions for 2015

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So this is the time of the year for predictions. Here are some behaviors and trends I see coming or going or maybe some things I want to occur. We all want to create our own versions of the future.

Productive people will increase the amount of silence in their lives. I hear, read, and see little smatterings of this in life and in the media.

Messages about no cell phones or photos are increasingly more prevalent on the bottom of menus. I was having lunch at a difficult to get a reservation restaurant the other day and the recently seated customer next to me asked the waiter about their Wi-Fi. The waiter turned and responded with a certain air of smugness that we don’t have Wi-Fi sir. I wish he would have added Monsieur.

The waiter was only one of a number of No Wi-Fi snobs I have met in the past year. Continue reading